In the Cisco Midsize Collaboration Solutions for Account Managers course you will examine the features, functions, advantages, and benefits of Cisco collaboration solutions for midsized businesses, including the Cisco flagship offer, Cisco Business Edition 6000. You will gain an understanding of the Cisco Business Edition 6000 collaboration services that can improve the customer business case and reduce total cost of ownership.
Prerequisites:
There are no prerequisites for this course.
Course Objectives:
Upon completing this course, the learner will be able to meet these overall objectives:
- Requirement for new business capabilities
- Customer pain points and challenges
- Evolution and relevance of collaboration
- Collaboration challenges and opportunities in the midsize market
Module 1: Business Drivers for Cisco Midsize Collaboration Solutions
- Requirement for New Business Capabilities
- Customer Pain Points and Challenges
- Evolution and Relevance of Collaboration
- Collaboration Challenges and Opportunities in the Midsize Market
Module 2: Understanding the Value of Cisco Midsize Collaboration Solutions
- Cisco Midsize Collaboration Solutions and Key Differentiators
- Cisco Business Edition 6000 Solutions in the Integrated Cisco Collaboration Architecture
- Cisco Business Edition 6000 Pricing and Licensing
- Cisco Business Edition 6000 Competitive Landscape
- Alignment of Cisco Midsize Collaboration Solutions with Customer Business Needs
Module 3: Increasing the Value of Cisco Midsize Collaboration Solutions
- Cisco Webex
- Cisco Spark
Module 4: Best Practices, Business Use Cases and Sales Support Resources
- Cisco Midsize Collaboration Solutions Deployment Scenarios and Best Practices
- Customer Business Use Cases and Success Stories
- Available Sales Tools and Other Resources
The primary audience for this course is as follows:
- Account Managers